Dizi Adı: Getting On
Bölüm Adı: If You're Going to San Francisco
Sezon/Bölüm: 1. Sezon 2. Bölüm
Yayın Tarihi: 1 Ara. 2013

In the wake of Beverly’s departure, a new (male) Supervising Nurse, Patsy De La Serda, joins the Billy Barnes staff with a customer-centric, “cruise-line based” agenda that he’s convinced will improve ward ratings. Patsy soon learns that managing patients – especially highly uncooperative and feisty ones like Varla – isn’t necessarily improved through customer-service metrics. On the other hand, a more docile patient named Donna wins DiDi’s affections and displays impressive karaoke skills.